Y100 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how y100 collects, stores, uses, and protects the personal information of our platform users. Please read this document carefully to understand your rights as a user.
Updated: 2026. Continued use of the y100 platform constitutes acceptance of this policy.
Information We Collect From You
Y100 collects several types of information when you use our platform. Understanding what data we collect is important so you know exactly what we store and why.
Account information: Full name, email address, phone number, date of birth, and identity verification information provided during registration. This information is required to verify your identity and ensure account security.
Device and browser information: IP address, browser type, operating system, device model, and other technical data collected automatically when you access the platform. This data is used to identify technical issues and improve the user experience.
Payment information: Records of deposit and withdrawal transactions in MYR, payment methods used (such as bank transfer, FPX, or e-wallets), and transaction history. y100 does not directly store credit or debit card details — payment processing is handled by secure third-party payment providers.
Usage data: Records of in-platform activity including games played, bets placed, login and logout times, and interactions with platform features.
How Your Information Is Used
Account Verification & Security
Account information is used to verify user identity, prevent unauthorised access, and process account-related requests such as password resets or first-withdrawal verification.
Transaction Processing
Payment information and MYR transaction records are used to accurately process deposits and withdrawals, maintain financial records, and detect any suspicious activity that may affect your account.
Platform Improvements
Usage data and technical information help the y100 team understand how users interact with the platform, identify areas for improvement, and ensure a smoother experience across all devices.
Customer Support
When you contact y100 customer support, account-related information may be accessed by our support team to resolve your enquiry or issue more quickly and accurately.
Cookie Usage & Session Tracking
The y100 platform uses cookies and similar session tracking technologies to ensure core platform functions work correctly. These cookies store your login session information so you do not need to log in again each time you open a new page.
Types of cookies used:
- Session cookies: Stored temporarily while you use the platform and deleted when the browser is closed. Required to maintain your login status.
- Preference cookies: Stores preferred settings such as interface language and display preferences to enhance your browsing experience.
- Internal analytics cookies: Aggregated data on platform usage patterns is collected for improvement purposes. This data contains no personally identifiable information.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the y100 platform. For more information on managing cookies, refer to your browser's documentation.
Data Storage, Security & Information Sharing
Data Security
All user data is transmitted via SSL encryption to ensure information cannot be intercepted in transit. y100's servers employ appropriate technical and organisational security measures to prevent unauthorised access, data loss, or misuse.
Passwords are stored in encrypted form using secure algorithms. y100 cannot access your password in its original form — which is why you will need to go through the password reset process if you forget it.
Sharing with Third Parties
Y100 does not sell, rent, or share users' personal information with third parties for advertising or marketing purposes without your consent.
Limited sharing may occur with: payment service providers for processing MYR transactions, technical infrastructure providers bound by confidentiality agreements, and relevant authorities where required by law or a valid court order.
Your Rights as a User & How to Contact Us
As a y100 platform user, you have certain rights regarding your personal data. These rights are subject to applicable laws and can be exercised by contacting our support team.
Right to access: You have the right to request a copy of the personal information we hold about you. Such requests will be processed within a reasonable timeframe, subject to identity verification requirements.
Right to correction: If the information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details yourself via your profile settings, or contact support for more specific changes.
Right to erasure: Under certain circumstances, you may request the deletion of your personal data. However, some data may need to be retained to fulfil legal obligations or dispute resolution requirements.
Changes to the Privacy Policy: y100 reserves the right to amend this Privacy Policy from time to time. Users will be notified of significant changes via the platform. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
How to reach us: For any enquiries regarding privacy, data deletion, or user rights, please contact the y100 support team by email at: [email protected]. You may also check FAQ page us for answers to common questions about your account and data.
Have Questions About Your Privacy?
Contact y100 support or visit our FAQ page for further clarification on how your data is protected.
FAQ Log In to Account